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In furtherance of its commitment to spearhead value-driven mobile and digital banking in
Nigeria, First Bank of Nigeria Limited has announced the launch of the LIT Application, created
to revolutionise the culture and experience of mobile banking in Nigeria.
The state-of-the-art banking app is the first of its kind in the industry, exposing customers to a
wealth of opportunities to promote their safety, convenience whilst ensuring they are at an edge
in today’s digital banking world. It is a mobile banking app developed and owned by the Bank
and configured with a wide range of exciting features to meet the needs of its dynamic
customers.
The LIT application is not just about bills payment, funds transfer or airtime recharge, but also
the app is equipped with several other exciting features that reiterate the Bank’s resolve to
continually expand its digital architecture to modernise its interaction with customers,
irrespective of where they may be across the world. These functions of the LIT app include:
multiple transfers which allow customers to select several beneficiaries at once for a single
transfer; account opening opportunities for non-customers as well as account management,
enabling customers to identify their relationship managers for immediate assistance, should the
need arise.
In addition, customers can generate bank statements with options to download as pdf or send
an email whilst having receipts generated as far back as one wants. With the LIT app,
customers are also able to log and manage their complaint(s) without having to visit the branch.
The LIT app is not all about usage but rewards as users (customers) are rewarded for using the
application.
Expressing his excitement, Dr. Adesola Adeduntan, CEO, First Bank of Nigeria Limited said “the
LIT App is designed to strengthen our commitment to our customers, ensuring the continued
safety of their funds and providing them with access to renewed transformative and adaptable
solutions especially in today’s digital world. Developing the application is essential to make
certain that our customers have more ways to seamlessly interact with us. The LIT App is the
latest addition to the Bank’s robust electronic banking family, with others being the multiple
global award-winning FirstMobile, *894# USSD Banking, FirstOnline internet banking,
WhatsApp chat banking, amongst many others.”
About FirstBank
First Bank of Nigeria Limited (FirstBank) is the premier Bank in West Africa and the leading
financial inclusion services provider in Nigeria for over 127 years.
With over 750 business locations and over 120,000 Banking Agents spread across 99% of the
774 Local Government Areas in Nigeria, FirstBank provides a comprehensive range of retail
and corporate financial services to serve its over 30 million customers. The Bank has
international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris,
FBNBank in the Republic of Congo, Ghana, The Gambia, Guinea, Sierra-Leone and Senegal,
as well as a Representative Office in Beijing.
The Bank has been handy at promoting digital payment in the country and has issued over
10million cards, the first bank to achieve such a milestone in the country. FirstBank’s cashless
transaction drive extends to having more than 12million people on its USSD Quick Banking
service through the nationally renowned *894# Banking code and over 4.5 million people on
FirstMobile platform.
Since its establishment in 1894, FirstBank has consistently built relationships with customers
focusing on the fundamentals of good corporate governance, strong liquidity, optimised risk
management and leadership. Over the years, the Bank has led the financing of private
investment in infrastructure development in the Nigerian economy by playing key roles in the
Federal Government’s privatisation and commercialisation schemes. With its global reach,
FirstBank provides prospective investors wishing to explore the vast business opportunities that
are available in Nigeria, an internationally competitive world-class brand and a credible financial
partner.
FirstBank has been named “Most Valuable Bank Brand in Nigeria” six times in a row (2011 –
2016) by the globally renowned “The Banker Magazine” of the Financial Times Group; “Best
Retail Bank in Nigeria” for seven consecutive years (2011 – 2017) by the Asian Banker
International Excellence in Retail Financial Services Awards and “Best Bank in Nigeria” by
Global Finance for 15 years. Our brand purpose is always to put customers, partners and
stakeholders at the heart of our business, even as we standardise customer experience and
excellence in financial solutions across sub-Saharan Africa, in consonance with our brand vision
“To be the partner of the first choice in building your future”.
Our brand promise is always to deliver the ultimate “gold standard” of value and excellence.
This commitment is anchored on our inherent values of passion, partnership and people, to
position You First in every respect.
Folake Ani-Mumuney
Group Head, Marketing & Corporate Communications
www.firstbanknigeria.com
