Over 77m users stranded as MTN services encounter glitch nationwide

Over 77 million subscribers of MTN Network across Nigeria are currently experiencing service outage and are unable to connect.

This newspaper gathered that the customers of the telco were unable to use the mobile network operator’s call, data and SMS services on Saturday. The outage began around 2:00pm as “emergency calls only” showed on the screens of MTN users.

Some of the users, who also subscribed to other telecom service providers, have since switched over in the interim to link up with friends and family.

Some MTN users have also gone on social media to lament their frustration.

Meanwhile, MTN Nigeria on its official Facebook page said, “Some of our customers are having difficulty connecting to the network today. We’re looking into this and are truly sorry for any inconvenience caused.”

MTN is the largest telecommunication provider in Nigeria with 77.35 million subscribers, according to latest industry statistics from the Nigerian Communications Commission (NCC).

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