Business

ZENITH BANK MAKES MORE INROAD INTO RETAIL BANKING WITH ZIVA CHATBOT

Nigeria's leading financial institution, Zenith Bank Plc, has introduced an Artificial Intelligence (AI) powered Chatbot on WhatsApp named ZIVA (Zenith Intelligent Virtual Assistant), which enables customers to perform financial transactions and enjoy real-time customer service from their mobile phones. Customers can enrol by simply adding the bank's verified WhatsApp mobile …

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