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The Nigeria Civil Aviation Authority (NCAA) has raised the alarm over the increasing rate of flight cancellations, saying not less than 190 flights were cancelled within two months.
The acting Director-General, NCAA, Chris Najomo, made this known while delivering his speech at the Airlines-NCAA engagement event on Friday over the spate of flight disruptions in the country.
According to Najomo, “Delays and cancellations are sometimes inevitable, but poor management of these disruptions is not.
“It’s the responsibility of airlines to ensure that every disruption, whether due to operational, technical or weather-related challenges, is handled with the utmost professionalism and regard for passengers’ rights, particularly as we are in the harmattan season with poor weather conditions that will affect flight operations.”
He added, “Our flight operations data record indicates that in September 2024; 5,291 domestic flights were operated with 2,434 delays and 79 cancellations.
“In October 2024; 5,513 flights were operated with 2,791 delays and 111 cancellations recorded.
“I must remind all operators of the NCAA Regulations on Passenger Rights during disruptions, as outlined in the Nigeria Civil Aviation (Consumer Protection) Regulations, 2023 (that) these regulations are not optional; they are mandatory obligations.”
More details to come…
